Our 2023/24 Customer Survey Results

“My Support Workers are lovely. They give me lots of encouragement, help me with my confidence and I trust them – they’re a massive support to me.”

Here’s what our customers told us:

  • 96% said: I’m happy with Avalon overall
  • 96% said: I feel supported by Avalon
  • 97% said: I have choice in my everyday life
  • 94% said: Avalon communicate with me in the way I want
  • 91% said: Avalon helps me feel like I’m part of my community
  • 98% said: I would recommend Avalon to a friend

You can download our customer satisfaction poster here:

 

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